Resolved·Full outage
Affected components
Updates
Write-up published
Resolved
Tests have been run and complete, the new up to date database and backend is now deployed. Services should be running as normal
Wed, Nov 19, 2025, 10:43 AM
Monitoring
We have currently fixed the issue and monitoring the behaviour of the API, during this time the API should be available for use and should not be a problem. Expect slower generation time. Sorry for the inconvenience caused
Wed, Nov 19, 2025, 07:22 AM(3 hours earlier)
Investigating
User are experiencing API Issues and recieving error messages like "Sorry, I encountered an error processing your request. Please try again later."
Wed, Nov 19, 2025, 01:30 AM(5 hours earlier)